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When you have paid...

PayPal will inform us here at Turnip Starfish HQ that you have made a transaction.

We will then e-mail you regarding the details of your order or booking. For a workshop booking we will require some additional information like contact and emergency information in accordance with our child protection policy. We are only a small company and run lots of workshops, so it may take us a couple of days to send this e-mail to you. You are really important to us, but please be patient with us.

Sometime our e-mails end up in a SPAM folder, so please do check in case this has happened to you. 

 

If you have any questions about your booking please feel free to get in contact - HERE

Or give us a call - 07939 082688

Our Refund Policy

We understand that people get unwell, especially little ones, so if you have a problem with your booking please feel free to get in contact, call us on 07939 082688.

If WE cancel you have three options:
1. You can move your workshop booking to the next/another date.
2. You can have a full refund.
3. You can donate some or all of the fee paid toward Turnip Starfish. As a small company we are going to feel the financial impact over the next difficult few months. Any donation would be massively appreciated.

If YOU decide to cancel 48 hours before the day of workshop:
1. You can move your workshop booking to the next/another date.
2. You can have a full refund minus 5% administration fee. (PayPal will now not refund the processing fee they charge us for your sale, so unfortunately, we are obliged to pass on this fee)
3. You can donate some or all of the fee paid toward Turnip Starfish. As a small company we are going to feel the financial impact over the next difficult few months. Any donation would be massively appreciated. As long as the donation is greater than the 5% administration fee.

If YOU cancel with less than 48 hours before the day of workshop:
1. We are unable to offer you any refund if your course is due to commence within 48 hours, or if you do not attend.

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